This privacy policy sets out how Independent Villas uses and protects any information that you give Independent Villas when you contact us by telephone, email or through our website.

Independent Villas is committed to ensuring that your privacy is protected. If we ask you to provide certain information you can be assured that it will only be used in accordance with this privacy statement.

Independent Villas may periodically change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2010.

What we collect

We may collect the following information:
• name
• contact information including telephone number(s), email address
• demographic information such as postal address and postcode
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To process your enquiry and booking
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email and/or postal address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the use of your personal information in the following way:
• you may change your mind about us using your personal information at any time by writing to or emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
• you are given the option to unsubscribe to our email newsletters with every mailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our services.

Payment card information

Credit and debit card information we collect will be used solely for your current transaction and will not be stored either physically or electronically.

Security

We are committed to ensuring that your information is secure and are committed to protecting it. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: 60 Elmers Lane, Ipswich, Suffolk, IP5 2GW.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.